Troubleshooting
Fix Campaign Enrollment Errors
Summary
Resolve enrollment blockers caused by contact eligibility, campaign state, or compliance validation.
Steps
- Verify selected contacts are eligible for enrollment.
- Confirm campaign steps pass compliance checks.
- Retry enrollment and review enrolled vs skipped totals.
Expected Result
Enrollment succeeds with expected skipped-contact behavior.
Screenshots
Visual reference aligned to each step with desktop and mobile variants.
Step 1
Step 2
Troubleshooting
- If many contacts are skipped, recheck do-not-contact status.
- If compliance blocks persist, revise flagged campaign content.
Still blocked after following these steps?
Escalate Enrollment Issue


